Insurance Claims Assistance for Roof Damage

The Reputable Local Roofing Company in Billings, Assisting with Insurance Claims

The Reputable Local Roof Insurance Claim Company in Billings, MT

With Billings’s harsh weather conditions, it’s inevitable that homeowners must often deal with the reality of the devastating damage storms can do. Storm damage such as wind, hail, debris, and trees can cause minor or severe damage if the conditions are right. If roof damage, in particular, goes unchecked, further water or structural damage can occur over time.

Lucky for some, there’s damage insurance to help fund repairs. However, the claims process is not always that simple. Kirkness Roofing Inc. is your reliable and reputable Billings, MT roofers that have helped countless Billings, MT homeowners file insurance claims for roofing repairs. We’re industry experts that can help you solve your roofing issues and file successful claims. As roofing insurance can be quite complicated, let’s take a closer look at the process and how we can help.

The Process

Understanding the insurance claims process can help you improve the chances of a successful claim. The typical process that occurs when you file an insurance claim for roof storm damage is as follows:

1. ASSESS DAMAGE

  • A self-estimate of the damage is a good first step, but bear in mind that you may not be able to spot all damage.
  • Contact your local roofing contractor to further assess the damage as there is a good chance you as the homeowner won’t catch everything.

2. CONTACT INSURANCE PROVIDER

  • Once damage is identified, contact your insurance company to report the issue and begin the claims process.
  • Make sure to get in touch with your insurance provider as soon as you’re aware there is damage to your roof.

3. INSURANCE ASSESSMENT

  • Your insurance provider will then send an individual to your home to assess in order to determine if there is damage and whether your insurance policy covers it.
  • If you believe you’re being ripped off, make sure to contact a roofing repair company that can provide a second opinion on the damage.

4. FILE DOCUMENTATION

  • Once you decide to repair the roof, you’ll have to file documentation that outlines the repairs required. This documentation should also outline the person who fixed it, as well as the cost associated with the repairs.

5. WAIT FOR THE OUTCOME

  • Once you have filed all your documentation, you should hear back from the insurance provider in due course.
  • If you experience a delay in the verdict on your claim, it’s important to ask your insurance company for additional clarity.

Insurance Claim Tips

On top of using the right roofing repair company, there are a few other things you can do to help ensure your roof damage claim is processed smoothly. Here’s how you can improve your chances of a successful claim.

Document Everything

Successful roofing insurance claims require extensive documentation. It’s important to take photos of damage, repairs, and anything else that you may think is relevant to your insurance claim. Don’t take roof damage insurance claims lightly.

Act Fast

As with any insurance claim, it’s essential to get in touch with your insurance company as quickly as possible. Timely filing is the best way to set the record straight and ensure they are aware that damage to your home has already occurred.

Have a repair team on standby

Besides helping to prevent further damage, a professional roof repair team can help you avoid further technical questions and requirements from your insurance company.

Kirkness Roofing Inc. is here to help

We provide roofing repair, roofing installation, roofing restoration, and more. Our team of roofers also has considerable experience working with insurance companies to help our clients receive the cash they need to successfully repair their roofs after various types of damage. This is why we’re an excellent partner for anyone who currently has a damage insurance policy covering their home.

Reviews

Kirkness Roofing Inc IconKirkness Roofing Inc

144 Moore Ln, Billings

4.9 163 reviews

  • Avatar mt caveman ★★★★★ 3 months ago
    I initially expected Kirkness Roofing to be a typical contractor, but they truly exceeded expectations at every turn. They handled my roofing, siding, and gutters with precision and care—each job was done right the first time. What impressed … More me most was their commitment to quality. I assumed they’d use standard-grade materials, but instead, they consistently delivered superior products.
    On top of that, Kirkness stayed in my corner for over six months, navigating countless conversations with my insurance company to ensure I received the best possible outcome. Their dedication and patience made a stressful process feel manageable. I’m genuinely glad I called them and wouldn’t hesitate to recommend their services.
  • Avatar Lisa Nance ★★★★★ a week ago
    We’ve been trying to track down a roof leak for a while now and have been unable to identify it. After calling a couple places in town, Kirkness was able to get us in their schedule right away. Jerome came out to try to identify the potential … More leak. After checking the roof and showing me photos of potential points of water entry, Jerome went back to the shop and came out with warm sealant (on a cold day) to seal
    all areas he could find, free of charge. We haven’t had rain yet, to see if the fix worked; but we appreciate their fast service and attention to a leak, without trying to sell us a whole new roof and solar right off the bat. 😂 It’s great to have a company willing to look at the small repair jobs and not just focus on full roof replacements. Thank you, Kirkness Roofing.
  • Avatar Casey Saul ★★★★★ 4 weeks ago
    I called Kirkness after being ghosted by a previous contractor when I had 1 week to get some repairs done on a house I was selling. Jerome scheduled with me for that afternoon, inspected the entire roof and then had everything taken care … More of by the end of the day!! He was so kind and professional and an absolute life saver! 10/10 recommend and will definitely be calling back for any future roofing needs.
  • Avatar Jennifer Johns ★★★★★ a month ago
    Jerome was kind enough to come to my house and inspect my roof after one of recent storms. Needless to say I was holding my breath wondering what damage he would find. Great news, no damage or repairs were needed. Jerome sent me a very … More detailed report with pictures of my roof for me to review after his inspection.
    I highly recommend Kirkness Roofing for your roofing needs. They are trustworthy, kind, and reliable.
    Thanks, Jerome and Kirkness Roofing!
  • Avatar Andrew ★★★★★ 4 weeks ago
    There was a leak coming from the skylight and I called Kirkness Roofing. Jack responded promptly and fixed the problem.He also inspected the other skylights and the rest of the roof. Jack then discussed with me options to replaced the skylight … More in the future if necessary. Overall the service and cost from Kirkness Roofing was excellent. I highly recommend then for any roofing work.
    Andrew G
  • Avatar Christl Waters ★★★★★ 5 months ago
    I had a concern about my roof, so I called Kirkness Roofing who had installed it back in 2014. Andy and his son came out the very next day and gave me a free follow up inspection. They were both very knowledgeable and put my mind to rest. … More It’s nice to see a company take care of its customers. Highly recommend them.
  • Avatar Matt Hunter ★★★★★ a month ago
    I've had 4 roof replacements since living in the Billings area. The experience with Kirkness Roofing I recently had was by far the best. They did a great job of explaining the process, working with my insurance, and completing the … More job on time, showing up when they said they would. I won't use anyone else.
  • Avatar Dean Thomas ★★★★★ 6 months ago
    During a recent windstorm, part of our roof cap tore off exposing the open area which could allow the environment to gain entry. We contacted our insurance agent and a claim process was initiated. Expecting to be under warranty from the … More prior installer, they came out and said the entire roof needed to be repaired. We again contacted our insurance agent as this seemed to be pretty extreme.
    I was then speaking with a friend, and he said maybe get a second opinion to verify the findings of the previous install company. I did and Kirkness was suggested by a couple of people.
    Andrew and Zach came out and looked over the roof. There was moderate damage except for the area of wind damage. They did not think a full replacement was the best path to take and suggested repairing the small damage area thus saving us the cost of our deductible.
    They returned the following day, made the repair and you can't tell there was any damage. I missed them before they left and when we called Andrew for costs, he said don't worry about it, materials were minimal, and the 40 minutes was a way of saying thanks for calling us to provide service.
    This will go a long way if and when I need further assistance with any of my roofing needs. Truly service excellence demonstrated by Andrew, Zach and Kirkness roofing.

Hire a Team of Roofing Experts You Can Trust

At Kirkness Roofing Inc., we strongly believe that every roof is unique and needs a specific touch of quality craftsmanship. From residential to commercial roofing, we stand tall as a Billings roofing contractor you can depend on to get each job done right—every time. We aren't happy until you love the finished product, and we aren't satisfied unless you love your entire roofing experience.

We want you to be at ease knowing that you chose the right local roofing company for the job. If it's time for your next roofing project, give Kirkness Roofing Inc. a call. We cannot wait to serve you.