ROOF DAMAGE INSURANCE CLAIMS
The Reputable Local Roof
Insurance Claim Company
With Billings’s harsh weather conditions, it’s inevitable that homeowners must often deal with the reality of the devastating damage storms can do. Storm damage such as wind, hail, debris, and trees can cause minor or severe damage if the conditions are right. If roof damage, in particular, goes unchecked, further water or structural damage can occur over time.
Lucky for some, there’s damage insurance to help fund repairs. However, the claims process is not always that simple. Kirkness Roofing Inc. is your reliable and reputable Billings, MT roofer that has helped countless Billings, MT homeowners file insurance claims for roofing repairs. We’re industry experts that can help you solve your roofing issues and file successful claims. We have licensed and former insurance adjusters on staff to provide claim assistance. As roofing insurance can be quite complicated, let’s take a closer look at the process and how we can help.
The Process
Understanding the insurance claims process can help you improve the chances of a successful claim. The typical process that occurs when you file an insurance claim for roof storm damage is as follows:
1. ASSESS DAMAGE
- A self-estimate of the damage is a good first step, but bear in mind that you may not be able to spot all damage.
- Contact your local roofing contractor to further assess the damage as there is a good chance you as the homeowner won’t catch everything.
2. CONTACT INSURANCE PROVIDER
- Once damage is identified, contact your insurance company to report the issue and begin the claims process.
- Make sure to get in touch with your insurance provider as soon as you’re aware there is damage to your roof.
3. INSURANCE ASSESSMENT
- Your insurance provider will then send an individual to your home to assess in order to determine if there is damage and whether your insurance policy covers it.
- If you believe you’re being ripped off, make sure to contact a roofing repair company that can provide a second opinion on the damage.
4. FILE DOCUMENTATION
- Once you decide to repair the roof, you’ll have to file documentation that outlines the repairs required. This documentation should also outline the person who fixed it, as well as the cost associated with the repairs.
5. WAIT FOR THE OUTCOME
- Once you have filed all your documentation, you should hear back from the insurance provider in due course.
- If you experience a delay in the verdict on your claim, it’s important to ask your insurance company for additional clarity.
Insurance Claim Tips
On top of using the right roofing repair company, there are a few other things you can do to help ensure your roof damage claim is processed smoothly. Here’s how you can improve your chances of a successful claim.
Document Everything
Successful roofing insurance claims require extensive documentation. It’s important to take photos of damage, repairs, and anything else that you may think is relevant to your insurance claim. Don’t take roof damage insurance claims lightly.
Act Fast
As with any insurance claim, it’s essential to get in touch with your insurance company as quickly as possible. Timely filing is the best way to set the record straight and ensure they are aware that damage to your home has already occurred.
Have a repair team on standby
Besides helping to prevent further damage, a professional roof repair team can help you avoid further technical questions and requirements from your insurance company.
Kirkness Roofing Inc. is here to help
We provide roofing repair, roofing installation, roofing restoration, and more. Our team of roofers also has considerable experience working with insurance companies to help our clients receive the cash they need to successfully repair their roofs after various types of damage. This is why we’re an excellent partner for anyone who currently has a damage insurance policy covering their home.
Reviews
Kirkness Roofing Inc
144 Moore Lane, Billings
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Kirkness provided us with great customer service. Kirkness responded immediately to our request for roof inspection due to hail damage answering all of our questions and guiding us through the process. We’re repeat customers because of … More the quality of their work. I highly recommend Kirkness for all your roofing needs. They even replaced our gutters in record time in addition to the roof.
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Kirkness should be everyone's go to roofing company, without a doubt! Andy provided me an honest quote, never even asking for what my insurance would pay where the other three companies did that first. Its nice that you can trust … More them. Robert then ensured that the job was done and done well. Quality and professionalism you can trust. Working with folks who care, like Robert, Andy and their crew convinced me to let them bid for a job at work, and once again we received an honest quote and the job is being done exceptionally well. Congrats to whoever is in charge. You are doing something right! We thank you!
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Discovered we had a leak in our roof around a vent pipe. We called the company that shingled our roof but they never returned our call. So we phoned Kirkness Roofing and the same day Robert returned our called. He came out the same day … More and checked our roof and repaired the leak. He also did some maintenance around all the vents so we wouldn’t have future problems.
All of this was done free of charge. Something not heard of these days. Kirkness is starting a maintenance program in the near future. I will be the first one to sign up. Robert was so friendly and helpful. We appreciate Kirkness Roofing. -
Robert was so professional and helpful. We needed a small repair and he showed up one day after we called, gave us an extremely fair quote and is doing the work next week. We were thrilled and would recommend him and Kirkness to anyone … More who needs help - small job or new roof. They are fantastic!!
Deb Hall -
This is an amazing and honest company. We had a significant leak in our roof and we had another company come out and give us a bid and we never heard from them again. We had called several times and were told that they thought they had … More already fixed it. Three weeks later, still nothing. I called Andy at Kirkness and explained the situation and he came out the same day and fixed the leak and didn't charge us. Very honest company. We will be calling him in the spring to replace our whole roof. Highly recommend.
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I was having an issue with my roof at my salon. I had hvac installed and I needed immediate attention to seal the roof around it. I called and a receptionist named Bonnie “I believe” and she helped me get everything in order. A tech for … More better words fixed everything. He was very nice, quick and professional. I will ALWAYS reach out to Kirkness roofing for help.
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Robert Espinoza with Kirkness Roofing was fantastic! He worked with my schedule and was able to come take a look at my roof within a couple of days. He was very personable and was able to look at the issue with the roof and fix it in a … More timely manner. Not all heroes wear capes! Highly recommend Robert Espinoza!
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Highly recommend this company. I called Andy and explained the situation after trying to go through another company .He came out the same day and fixed our roof at no cost. It has held up in the rainstorms that we have been having. We will … More be calling him in the spring to replace out whole roof. I had called a different company and they came and looked at the roof and then 2 days later gave us an estimate. He told us that we would hear from their scheduling people. We never did hear back from them. I had to call to find anything out. 3 weeks later, we were told that they thought it had been done. I was tired of the nonsense and unprofessionalism. Kirkness Roofing is awesome and you can’t go wrong with their honesty and integrity.
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Our rental property sustained some roof damage during a severe storm. Living in Columbus, it is difficult to locate roofers let alone on a timely basis. After unsuccessfully finding anyone locally, I noticed a Kirkness Roofing service … More truck in town. Thinking that they must travel to Columbus, I went to their website and was able to immediately chat with a representative. I was contacted via phone and within a couple days, I was called and an appointment to assess the damage was scheduled. Andrew (Andy) Carney contacted me the day of the appointment and met me at the rental property. He assessed the damage, performed a temporary fix to prevent any further leaking and let me know when he would be back to complete the repair. He was most professional, courteous and knowledgeable. I will highly recommend Kirkness to anyone needing quality roofing.
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I can't speak enough of Mason and Kirkness Roofing. Our roof leaked on Christmas Eve. (I temporarily patched it that day) They came out right after the holidays (180 mile round trip). Inspected the roof, found hail damage, and … More did a way better job in patching the roof to make it last till spring.
Then Mason came out again to meet my insurance adjuster face to face. Got everything squared away with the field adjuster. When I received my insurance's quote it did not matchup to Kirkness. Mason did all the work in dealing with my insurance and getting the roof replaced correctly. It was really refreshing with the customer service and the willingness to travel out of town. Not just once, but three times overall. I highly recommend everyone to use Kirkness Roofing! -
I never thought a leaky roof would end up being a nice experience. But, thanks to Robert Espinoza , a day that could have been a nightmare turned out to have a happy ending. Robert was professional, personable, very thoughtful and helpful … More in our time of need. From here on out, we will always call Kirkness for all our roofing needs. And, of course, we will spread the word about such gracious and quality work. Thank you Robert!
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I expected it to be a couple days to reroof my house. But only took a couple hours. I was surprised, very fast, very good workers. Started in the morning, was finished by 1-2 pm same day. Then they sent a checker out a couple of days later … More to see if there was any problems or concerns. Very good company.
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Kirkness Roofing provided the most detailed estimate for our project and matched that estimate, to the dollar, with the final price. Throughout the project, Kirkness staff was responsive and concerned to provide us, our renter, and our … More neighbors with the best possible service. In our experience, Kirkness is a class act.
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I could not be happier with my experience with Kirkness Roofing. I had been putting off having my roof replaced for way too long, so was a bit apprehensive. My salesman Jerome was very professional. He arranged for the crew to arrive on … More a day in early May when there was a break in the weather. The crew arrived early, worked all day, and to my amazement got the entire job completed in one day! They did a terrific job as well. Overall it was a great experience and I recommend them very highly!
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Kirkness roofing did an amazing job in record time with our roof.
Always courteous, amazing roofers. A very good value for our money. -
Robert Espinoza with Kirkness Roofing answered my leakage call and arrived with in a half an hour to fix the leak. He and his crew are excellent and responsive to work with! I highly recommend Robert and his team. He is a man of his word … More and follows thru with a quality product.
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I had a slow leak on my bedroom ceiling and Robert Espinoza got on my roof, found where it was and sealed it up hassle free … he was very professional and I appreciate him for his fast response upon contacting about the problem. Will definitely … More be contacting Robert for any future roofing projects… if I could give 6 stars I would.
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Robert Espinoza came to do a roof inspection at my house. He didn’t find a problem with my roof but did find a problem with one of my windows. He graciously fixed this. Will call Kirkness when I need to have roof replaced in the future. … More
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Robert came and did a fix on my metal warehouse roof, and since he recommended the true fix was total replacement and he couldn't be sure my leaks would be stopped completely, didn't charge at all for the service. I'll … More call them to replace it next year for sure.
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Robert Espinoza excellent customer service and knowledge! We will be using Kirkness and Robert for all our roofing needs and refer all to them. Thanks for the help with a leaky roof!
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My mother had a very bad experience with a different local roofing company. Robert came out to her house and fixed their shoddy work. He was very kind and professional. We will definitely be using Kirkness Roofing in the future.
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Kirkness roofing did a great quality job. Good communication regarding availability and timing, and did a very good clean-up following installation. Recommended Highly in Billings.
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Kirkness was the third company to give us an estimate on the Euro Shield shingles. The price quote was a lot more reasonable. The estimate also included replacing our two skylights. The wait time that they estimated for our repair job was … More way quicker than they quoted us! The shingles come from Canada and with Covid they were not quite sure how long it would take to get the shingles in! When the work began on our home they showed up on time and worked diligently. The workers were wonderful and took only a day and a half!! Everything was spotless when they finished and the roof looks beautiful. We have had a ton of compliments on the roof. We would whole heartedly recommend Kirkness!! We are beyond pleased with the experience that we had with them!!! Ted & Jan Billings, Mt..
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Extremely skilled, extremely fast roofers. Highly professional business office.
The roof was being installed while we were making funeral arrangements for my uncle (who had signed the contract), and when Kirkness called, I told them what … More was happening. They sent a flower arrangement almost literally instantly. My aunt had flowers from Kirkness within hours of my uncle's passing. Incredibly touching. -
Jerome showed up as promised and was very professional. Took a look at the leak and went up on the roof and performed the needed repairs. Took pictures of his work to show what was wrong and what he did to fix it. Overall very impressed … More with Kirkness Roofing
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We are selling our home and needed some minor hail damage repairs to satisfy our buyer's home inspection report. Kirkness Roofing gave the job to their employee, Andrew Carney. Andrew showed up when he said he would and had a great … More attitude about what needed to be done. Andrew methodically scanned the roof for any imperfections, no matter how minor, and made the needed repairs. I am 100% satisfied with the work Andrew did and would recommend Kirkness Roofing to anyone based on the work ethic and professionalism of Andrew Carney. A satisfied customer right here.
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Thanks to hail storms I've used Kirkness 3 times in 9 years.
Every job has exceeded my expectations.
This time they replaced asphalt shingles on the house and all the steel panels on the out buildings.
I recommend using Kirkness for … More all roofing and siding repair/replacement.
I'm confident they can use any material. -
Kirkness Roofing was very punctual and professional. I needed some shingles replaced due to a wind storm and they took care of it very promptly. I would highly recommend them for any roof replacement or repair.
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Kirkness Roofing came out this morning to look at our roof to see if the shingles need replacing. They were on time and very professional. After they looked at everything, they went through all the pictures they took and let me know what … More damage they saw or didn't see and any effect the damage did or didn't have on the function of the roof, soffit, and gutters. They were very upfront and honest in letting me know that at this time, they wouldn't replace the roof. I appreciate their honesty and will definitely use them when it comes time to replace our roof.
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The team at Kirkness did a great job on our new roof and new siding for our home. Jerome and Andy got the concept, Cybil organized the schedule, and Shane and Alex were outstanding on tear off and installation. We are very pleased with … More the how the project went and the way it looks. Highly recommend Kirkness.
Dan and Mary -
I would like to thank Jerome from Kirkness Roofing for coming out to inspect my roof-He was very professional. He showed me the pictures of my roof and explained what he had found. He explained I had some wind damage on the shingles but … More no hail damage. My shingles are about 20 some years old but still good for a few years more. I also told Jerome I had a small leak in my garage by my chimney . Jerome went back on the roof to look at the flashing area and he told me there was some open breaks around the chimney. He said he could seal them for me at no charge so I said great. Kirkness I would like to say you have great people that work for you and if my roof does need repair in the future I would call you to install it for me. Thanks-Wayne Reese from Laurel, Mt.
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Jerome and his brother stopped by on 7/22/22 and gave us a free roof inspection. He found some hail damage from the July 5th storm we had here in Shepherd.
He was a very good salesman and told us all the options that were available to use … More and a time frame to work with. He even caulked around 2 of our sky
lights for free.
My wife and I are still mulling over if we want to do a roof job before hail season is over. -
We were pleased with the professional attitude and knowledge of the inspector, Jerome. He took pictures and showed us what he found and what to look for in a damaged roof, saying ours was okay. Thanks for your prompt response! We will … More contact you when we have future needs.
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On July 15, 2022 Jerome Miller responded to our request for a roof inspection. His response was timely and he kept us informed as to when he would arrive. His inspection was performed in a professional manner and pointed out some minor … More problems and how to fix those problems. We were very impressed with his attitude and professional performance. Prior to the inspection he explained what would be done and how he would proceed. In our opinion he expressed the belief that he understands his employer does not pay his wages, the customer does, and the customer is most important.
Pat Paige -
Kirkness was great to work with, they were honest and trustworthy at all levels. Their work crew was efficient, respectful, and conscientious about keeping everything clean and orderly. We would definitely use them again if the need arose! … More
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Cybil and her team are amazing to work with. I love that they are family owned, and you can tell they really care about the people they work with, and their community. Highly recommend working with Kirkness Roofing!
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Andrew was great! He handled the inspection, worked directly with the insurance company, and lined up the work with Bonnie. The crew was polite, efficient, and cleaned up after. Tear off and install in one day. Gutters were sub’d. … More All around a great job and I would definitely use them again if needed.
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Kirkness Roofing Crew, Thank you for our amazing roof. They said they could do it fast, I couldn't believe it! Their crew was amazing, and it shows by the quality roof that they installed. Thank you, and I would recommend them to anyone … More needing a new roof.
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Once again, the crew from Kirkness responded in a timely manner when I called about a leaking roof. Rather than undertaking expensive replacement, they took the time to identify a likely problem area and executed specific repairs, saving … More me a good deal of money. That kind of service is greatly appreciated!
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From the first phone call, this company had my business. Friendly, knowledgeable, and punctual from their office to the field. More than I can say for most! Thank you, Kirkness! You have a customer for life.
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Kirkness replaced our roof after having hail damage. They are very professional and a pleasure to work with. Andy was very helpful with our insurance. We would highly recommend them.
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Thanks Andy for helping me out this morning on my roof repair! Honest and reliable service! Highly recommend and I will be a returning customer!
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Kirkness Roofing did a great job on our roof . Andrew Carney made sure everting was fix right. I will never go to a different roofing company ever again. Big Thanks to all the people at Kirkness Roofing.
Joe Scharnhorst -
If you need your roof done in Billings MT kirkness roofing is the people to call! Great Customer service and knowledge Super Super nice Manager named Andy came out great guy so call kirkness for any roofing needs!
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Norma and I were very impressed with Andrew, He was on time, very professional and customer focused providing options to save us money. We appreciated having hime in our home and on the roof!
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Jerome was very professional and proficient to work with. He came out and got me taken care of very quickly. Will definitely be using them again in the future.
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Very thorough and professional from initial estimate through installation and clean up. Our new roof is beautiful and secure!
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I filled out the appointment section n their website explaining I needed repair and inspection to my roof after shingles were found on the patio deck after the previous evenings wind. I received a call back within minutes after leaving … More the website. I had an appointment the next day and it was repaired the same day. I will use them again.
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Andrew and Jerome left here yesterday after repairing wind damage to our roof. They were on time and performed the repairs in short order. The results appear to be excellent. We couldn't be more pleased. The Hansons in Red Lodge. … More 1/14/2021.
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Andy, saved us!
We had a leaking ceiling vent in our master bathroom.
They came out the same day and sealed the vent for us. He would charge us, but I insisted they let me buy their lunch. We will only use Kirness Roofing.
Bill Huppert … More -
Thank you, Drew! You and your team exceeded our expectations. We discovered we had lost some of the shingles on our second story when we noticed a leak into the house. We saw a recommendation for Kirkness Roofing on the Nextdoor app and … More contacted them. Drew came out on a Saturday and gave us an amazing quote. The team came out and the job was done quickly and professionally! Thank you again everybody at Kirkness.
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The best. Personable from top down. Answered phone promptly, Andy out late that afternoon on way back from Red Lodge assignment for my assessment. Crew here within a week and efficiently made repairs that look great to me. Three companies … More I called earlier either didn't follow through or even after assessment never got back to me. Nice to see that Billings still has companies that care. Thanks, Andy and crew.
Hire a Team of Roofing Experts You Can Trust
At Kirkness Roofing Inc., we strongly believe that every roof is unique and needs a specific touch of quality craftsmanship. From residential to commercial roofing, we stand tall as a Billings roofing contractor you can depend on to get each job done right—every time. We aren't happy until you love the finished product, and we aren't satisfied unless you love your entire roofing experience.
We want you to be at ease knowing that you chose the right local roofing company for the job. If it's time for your next roofing project, give Kirkness Roofing Inc. a call. We cannot wait to serve you.